This is a very important component in all working industries, yet some tend to take this lightly.
Let’s have a look at it from this example below.
Martin is a Human Resource Manager and has his own cabin. One day, his air conditioner stopped working and he had to sit in an empty desk outside his room, while waiting for the air conditioner to be fixed. That’s when he noticed certain etiquettes of his colleagues.
Colleague A always seemed to be playing with his pen by spinning it or clicking it. Colleague B always arrived late for meetings, be it held in-house or with potential clients. Colleague C loved to chew on the chewing gum and pop them frequently. Colleague D seemed to apologise for every single mistake she did, even for the smallest one like dropping her pencil on the floor.
He then wondered to himself, how it is possible for the rest of the staff to tolerate such distractions and continue to concentrate on their work for the best of the company’s productivity.So he held a meeting, and in his meeting, he mentioned these few pointers:
a) Distractions. Any form of distraction (speech, movement, attire etc.) may tend to irritate any colleagues close by. Therefore you need to minimise the distractions.
b) Manners. This needs practise. Punctuality, respect to others, courtesy and asking for permission. It’s just a matter of wanting to do it, or not.
c) Apologising. Every human-being has an ego. It is not wrong to apologise once in a while. Apologise if you know you are clearly in the wrong. If in doubt, apologise anyways. It’s no biggie. But avoid apologising every once in a while for every small details as it may dilute its impact.
To be honest, in Martin’s situation it is not as difficult as it may sound. It differs from companies and individuals. Some companies do not emphasize such working etiquette as they trust their employees enough to have respect among themselves. Some companies believe working etiquette needs to be implemented as that is one of the ways to make the companies grow and to avoid any disputes amongst themselves.
There is many branches when it comes to this topic. What do you think? Have you any other pointers to suggest? Leave your comments in the section below.