Managing Expectations

Expectations affect the state of our interpersonal relationships, especially in the workplace, where we have differing approaches on how to do the work given as well as different attitudes and opinions on the work itself.

 

How often have you found yourself getting stressed, angry or frustrated because someone has failed to meet your expectations? This seems to be a fairly common situation that most people find themselves in; which raises the question: how do we prevent such situations from happening?

 

Most agree on the idea that having “no expectations” will create an ideal situation where there are no dissapointments, thus, there will also be no feelings of anger and frustration. As logical as that may sound, in the practical aspect of things, is it really possible for one to completely have “no expectations” of anyone or anything? After all, we are only human.

 

Expectations towards others reflects what we want and desire from them and to some extent, also shows that we have enough respect for them to expect a certain level of performance. It is a basic human tendency that drives us to achieve more. Repressing these expectations may not make us as happy as we think because deep down, we still possess that want and desire. The idea of just eliminating expectations feels a tad simplistic and seems to encourage “running away” instead of attempting to solve the problem at its core.

 

An alternative to having “no expectations” is to focus on having realistic expectations of others. By having a realistic view of our world, we can set these expectations by factoring in our past experiences with the person and evaluating the various circumstances surrounding the situation at hand. However, in the case where our expectations are not met, we should also seek to understand and constantly remind ourselves that getting angry or frustrated with a person will only make the situation worse by possibly corroding relationships over something that has already been done.

 

Trying to change something that cannot be is like breaking through concrete with a toothpick, futile at best. Accept that things will not always go your way and try to alleviate the problem by adapting to the situation. Keep in mind that not every problem can be solved, if nothing can be done, just move on to something else. There is no point in holding grudges and beating yourself up for something that is beyond your control.

 

Sometimes, unmet expectations could just be a result of a misunderstanding between what the person thinks you want and what you really want from them. When that happens, we can lessen the disparity by clearly communicating our expectations to each other, agree on a set of realistic expectations and keep to them. Expectations may change over time and it would be a good practice to re-evaluate them together after awhile; there needs to be significant effort from both parties to facilitate good communication.

 

It is only human to have expectations, and just like everything else in life, we have to learn how to manage them and achieve a right balance. While we cannot ensure that our expectations will be met all the time, what we can control is how we choose to act in these situations.

 

How do you manage your expectations? What are your views on this issue? Share your views with us in the comments below.

A Day with Zuellig Pharma!

Jambar Team Building meets Zuellig Pharma for another great Wild Goats Challenge in Clarke Quay – January 2015

After many Team Building activities played around this beautiful sunny island with some of the most renewed local and international companies, this time round, we had the honour of running an event for a group of enthusiastic and zealous people from Zuellig Pharma.

 

Their aim was to “Increase Collaboration” and so we customized our flagship activity, the Wild Goats Challenge, with a lot of challenges that required the teams to work together to achieve certain objectives.

 

To heat the atmosphere up, our Jambar’s Lead Facilitator Barbara Maneschi immediately managed to engage the participants by gathering them in a large circle and kick-start with a warm up activity that involved attentively listening to the instructions of jumping in different directions without making any mistake. This section totally cracked the participants up with their wide grins and hearty laughs.

 

The momentum was constantly upbeat as the Wild Goats Challenge started off with a bang, with approximately 60 people buzzling around different corners of Clarke Quay, overcoming together the challenges being posted to them via a tablet previously provided to each team.

 

Teams were scattered around the location taking photos of the teams forming human pyramids, solving puzzles, finding clues, sharing their knowledge and helping each other to solve the challenges to double their points.

 

After 90 minutes of brains squeezing and low impact physical activities the group reunited at Fern & Kiwi, for a nice drink together while eagerly waiting for the announcement of the winning team.

 

Before the grand finale, a beautiful musical photo slideshow showing the best photos taken during the event was projected. Focused eyes, shy looks and some amused facial expressions with occasional giggles surfacing on the participants’ faces could be seen all around the room, proving the success and the enjoyment of the event.

Finally, the best teams were awarded according to different categories, from the most creative team (who had to draw a portrait of their team) to the best actors (who had to act for 1 minute in from of one of the organizer, mimicking the scene of a movie played on the tablet) to the most collaborative team.

 

It was another of those successful event where we saw the participants leaving and thanking us not only for the fun but for the great take always and lessons learned through the activities, the debriefing and the teachings of our lead facilitator.